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Expectations are that we will see further changes in business and work. Important advances have been made during the last decade and we can expect much more, especially while globalization keeps moving businesses everywhere in competitive situations where knowledgeable, effective behavior has come to prove to be as important as the company's other essential assets. Effective behavior has provided competitive edge. "Future changes will come from information technology (IT) and artificial intelligence developments", said Karl M. Wiig, author of various articles regarding management and future. However, more important changes are expected in people-centric practices to build, apply, and deploy understanding for support of innovative and effective knowledge -intense work. In the corporate world we can already see the increasing requirements for knowledge to deliver competitive work.
Even in an era when technology is advancing and creating management changes, managers will continue to need to identify managerial skills. Many of these skills need to be developed and extended to take account of changing organization structures, the changes in work due to technology, and the changing pattern of the world trade. Particularly communication skills will be even more important in the future. Some others skills to be focus on are
• Technology skills Future managers will need to understand the developing technology in order to understand the potential use in their organization and to understand technological solutions for when being put forward.
• Leadership skills It is considered that more emphasis should be placed on the development of leadership and mentoring skills amongst manager in the future.
• Entrepreneurship Entrepreneurship skills are acquired in order to be able to identify opportunities for the own organization and to take advantage of those possible opportunities.
Other skills that require greater emphasis in the future include, being open-minded in order to consider all options and working methods, and to have knowledge regarding risk assessment and develop risk management skills. In addition, it is important to be open to share information and work in partnerships, to be able to identify the skills and requirements by employees, to be confident and proactive, and to have self-commitment to the manager's own professional development as leaders.
Another essential skill to know is the use of time. Technology enables information to be available quicker and enables global communication on an all-day- around basis. It is important for managers to take quality time out to undertake strategic thinking both as an individual manager and as part of the manager's team.
Developing technology has made it possible for people to work over distance and to network efficiently. Now, people can communicate globally and organizations are increasingly working on a 4/7 basis and apparently this trend w will continue. Physical premises are becoming less important and this allows business to compete with larger companies.
On the other side, young people that are coming out of school will become increasingly IT literate and able to understand and use the new technology that will be used at the current moment.
After some research, I found out that meeting the need of the customer is and will continue to be the key factor leading to the success of any organization. Moreover, employees are becoming aware of the importance of their customers needs and also of the internal customer relation. It is foreseen that this emphasis on the customer will become even more important in the future.
The past fifteen years has seen an increasing development of management system standards and identification of opportunities for improvement. As a result, employees have been given more responsibility. In addition, there has been a trend focusing on teamwork. In the future, all these patterns will probably continue to increase. This will involve establishing and setting appropriate performance measures, maintaining records up to date. New technology is making it easier to record and monitor performance measures, show trends, and makes comparisons.
Globalization pressures have changed business and consecutively, work world wide. The Internet has been an important factor in many aspects. One of them is that it helps companies to find good and knowledgeable candidates for crucial positions within the organization. We still need to work on learning and understanding what motivates individuals and how to integrate individual goals with those of the organization. The corporate world is discovering new ways to organize work and interpersonal relationships to maximize opportunities for employees to deliver their best.
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